Shipping policy
Areas
Delivery in metropolitan France, in European Union countries, in the United Kingdom, in Switzerland and in the United States.
If your destination does not appear at checkout, it is not served.
Costs
Metropolitan France: free
European Union: free
United Kingdom, Switzerland, United States: 6,90 €
Loss or theft insurance may be offered as an option at checkout.
Costs are shown before payment. Nothing is added after the order.
Times
7 to 12 business days between confirmation and receipt (preparation within 2 business days + transit).
Business days exclude Saturdays, Sundays and public holidays.
Tracking
A tracking number is emailed as soon as the parcel ships. Check spam first, then contact@strangerthings-shop.fr.
Damaged or unreceived parcel
Give precise reservations to the carrier on receipt, then email. “Subject to unpacking” is not enough.
If the parcel does not arrive within the stated time: contact@strangerthings-shop.fr